Royal Ascot Hotel - Dubaj

The Royal Ascot had a wide range of restaurants and catered for all taste. All the food was bay far the best we have ever eaten on holiday and then there was the chill bar on the roof... cannot begin to say how good that was. what a fantastic idea and the staff were wonderfull.

There was no tea coffee facilities in the room.

The gym was well equipped and the room was comfortable and clean

During check-in, they did not remind me that breakfast was included and I forgot till it was too late.

The staff were very helpful and couteous

The room flooring and carpeting could have been cleaner.

The location to the creek and markets were very good. The decor was very nice and it was great having the pool to use. It was also good having good quality restaurants within the hotel.

I did not like the location of the room they put us in. We were placed on the 7th floor which was immediately under the staff canteen and cooking area. Throughout the night we were continuously woken by the noise from this area. We complained several times but nothing was done to reduce the noise or to place us in another room. We left the hotel feeling exhausted from lack of sleep.

good rooms and politeness of the staff

Internet charge is no reason

Clean room, excellent breakfast and very friendly staff. Nice pool area, gym and sauna are also included. The hotel is located very convenient to metro stations Khalid Bin Al Waleed and Al Fahidi so all spots can be reached shortly. Complimentary shuttle to and from the beach. The Night club Elegante is located right next to the hotel.

The massage is possibly the better facility in Dubai, from my experience it was a very good and relaxing normal massage in a pleasant environment. The room size was very good and the staff were all very accommodating.

The rooms are starting to look a little dated. The hotel has recently lost Waxy's bar which is a loss. The current bar is aimed at a different audience, although no less appealing if yo are part of that audience. Internet is expensive. No regular coffee shop, the foyer area is pleasant, but usually unattended.

location is good

it use to be better earlier the cost is increasing and the services are coming down , its turned to families hotel

Ease of access

Windows do not open to let in fresh air from time to time.

everything

all gud

Rooms are big good and clean. Rates and services are fine.

Beds and baths are old style

PLEASE IMPROVE ON BREAKFAST

I

There was no friendliness in staff at all, the room which I got was with full of hairs from previous clients room was smelly over all its 2* hotel in terms of staff behavior,cleanliness of room,wash room and others

The staff were very welcoming, and helped when the business centre had no access to the internet. They let me use the concierge computer. They upgraded us also with a premium room.

The rooms smelt of stale smoke and when we asked if we could open the window we were told that it was against the law. So the whole stay was clouded with this stale smoky smell. So although the room was large it was very smelly. There were also lots of hidden charges on top of the tourism tax that was not clearly advertised when booking the hotel and this would not have been as bad if the room was of some standard. When this was queried they were not very forth coming. It was not value for money at all. There is also a club on the top floor and the bass was going till the early hours of the morning. The beds were not clean and the lighting was poor in the room. My skin reacted to the dirty sheets so I wasn't happy. This was not a relaxing stay, I felt dirty here and would not stay here again and I wouldn't recommend it to anyone. I would have used all the extra charges and stayed somewhere else far better.